Vita Tours – Sri Lanka (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, demonstrate responsible use, and safeguard your data when you visit our website, contact us, or use our services.

Vita Tours – Sri Lanka is operated by Green Bridge Lanka (Pvt) Ltd (PV 00259893), a registered company in Sri Lanka.

1. Information We Collect

We may collect the following personal information when you inquire, book, or use our services:

• Full name
• Email address
• Phone / WhatsApp number
• Nationality
• Travel dates and itinerary details
• Passport details (only where required for bookings such as hotels, train tickets, or activities)
• Payment-related information (processed securely via third-party payment gateways)

We do not store your credit or debit card details.

2. How We Use Your Information

Your information is used strictly for legitimate business purposes, including:

• Responding to inquiries and providing quotations
• Confirming bookings and reservations
• Arranging hotels, transportation, and activities
• Communicating important travel-related information
• Processing payments and issuing receipts
• Providing on-tour assistance and customer support
• Meeting legal or regulatory requirements

3. Sharing of Information

We may share necessary information only with relevant service providers, such as:

• Hotels and accommodation providers
• Transport providers and drivers
• Activity and excursion operators
• Payment gateways (e.g., PayHere)

Information is shared only to the extent required to deliver the booked services.
We do not sell, rent, or trade your personal data to third parties.

4. Payment Security

All online payments are processed through secure third-party payment gateways.
Vita Tours – Sri Lanka does not store or have access to your full card details.

We take reasonable administrative and technical measures to protect your personal data against loss, misuse, unauthorized access, or disclosure.

Personal data is retained only as long as necessary to fulfill booking obligations or comply with legal requirements.

6. Cookies & Website Usage

Our website may use basic cookies or analytics tools to:

• Improve website functionality
• Understand visitor behavior
• Enhance user experience

You can control or disable cookies through your browser settings.

7. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data, subject to legal or contractual obligations

Requests can be made by contacting us using the details provided on our website.

 

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or business practices.
Any updates will be published on this page with a revised effective date.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or business practices.
Any updates will be published on this page with a revised effective date.

10. Contact

For questions or concerns regarding this Privacy Policy, please contact Vita Tours – Sri Lanka through the contact details provided on our website.

© Vita Tours – Sri Lanka
Operated by Green Bridge Lanka (Pvt) Ltd
All rights reserved.